PRIVACY POLICY

Art Nrshinga Ltd | www.artnrshinga.com

Last updated: 14 October 2026

1. Introduction

At Art Nrshinga, we respect your privacy and are committed to protecting your personal information.

Whether you are exploring our collection of original paintings, purchasing artwork, enquiring about a commission or contacting our studio, we want you to feel confident about how your information is handled.

This Privacy Policy explains what personal information we collect, how we use it, who we may share it with and the rights you have under UK data-protection law.

Our website, www.artnrshinga.com, is operated by Art Nrshinga Ltd, a UK-registered company.

For the purposes described in this policy, Art Nrshinga Ltd is generally the data controller responsible for your personal information.

2. Information We Collect

We collect personal information when you interact with our website, contact us or purchase artwork.

This may include:

Personal and contact information

• Your name, email address and telephone number.
• Billing and delivery addresses.
• Details provided through contact forms, emails or telephone enquiries.

Purchase and order information

• Artwork purchased and order history.
• Payment and transaction information.
• Delivery arrangements and order correspondence.
• Return and refund enquiries.

Art enquiries and commissions

• Information about artwork preferences.
• Details relating to bespoke commissions.
• Interior photographs or other materials you choose to share with us.
• Information relating to studio appointments and art consultations.

Website and technical information

When you visit our website, certain information may be collected automatically, including:

• IP address and approximate geographical location.
• Browser type, device and operating system.
• Pages visited and interactions with our website.
• Website performance and usage information.
• Cookie preferences.

Business and professional enquiries

If you contact us professionally, meet us at an event or enquire about artwork for a business, we may collect your name, job title, company details, business contact information and relevant correspondence.

We may also obtain appropriate professional contact information from publicly available business sources, professional networks, exhibitions, referrals or introductions.

3. How We Use Your Information

We use personal information to operate our gallery, provide our services and maintain appropriate communication with customers and professional contacts.

This includes:

Processing purchases

To manage orders, confirm payments, arrange delivery, issue invoices and provide information about your artwork.

Providing customer service

To respond to enquiries, provide additional artwork photographs, assist with artwork selection and manage returns.

Managing commissions and consultations

To discuss individual requirements, prepare quotations, arrange studio appointments and deliver agreed services.

Communicating with customers

To provide important information concerning purchases, delivery arrangements and customer enquiries.

Marketing and gallery news

Where permitted by applicable law, we may send information about new paintings, exhibitions, collections, special events and other Art Nrshinga activities.

Improving our website

To understand how visitors use our online gallery, improve navigation, assess website performance and develop our services.

Protecting our business

To help prevent fraud, maintain website security, comply with legal requirements and protect our legitimate business interests.

4. Our Legal Basis for Processing Information

Under UK data-protection legislation, we must have a lawful basis for using your personal information.

Depending on the circumstances, we rely on the following:

Contractual necessity

When information is required to process an artwork purchase, fulfil an order, arrange delivery or provide a service you have requested.

Legal obligations

When we are required to retain or disclose information for accounting, taxation, consumer protection or other legal purposes.

Legitimate interests

When necessary to operate and improve our business, respond to enquiries, maintain customer relationships, protect our website and communicate appropriately with professional contacts.

We consider the potential impact on individuals before relying on legitimate interests.

Consent

Where required, we seek consent before sending marketing communications or using non-essential cookies and tracking technologies.

You may withdraw your consent at any time.

5. Email Marketing and Communications

We may occasionally send updates about new original paintings, exhibitions, studio news and other activities relating to Art Nrshinga.

We send marketing emails where we have your consent or another lawful basis and the communication is permitted under UK electronic marketing rules.

Existing customers may receive information about similar products or services where the applicable legal requirements are satisfied, including appropriate opportunities to opt out.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided or by contacting us directly.

Unsubscribing from marketing does not prevent us from contacting you about an existing purchase, delivery or customer service enquiry.

We do not require customers to subscribe to marketing communications in order to purchase artwork.

6. Shopify and Payment Processing

Our online gallery operates using the Shopify ecommerce platform.

Shopify provides services that support our website, online checkout, order management and payment processing.

When you purchase artwork, relevant information is processed securely through Shopify and the payment providers involved in your transaction.

We do not need access to your complete payment card details to process and fulfil your order.

Shopify and payment providers maintain their own privacy and security practices.

You can learn more by visiting:

https://www.shopify.com/legal/privacy

7. Cookies and Website Analytics

Our website uses cookies and similar technologies to support its operation and improve the browsing experience.

These technologies may include:

Essential cookies

Necessary for functions such as shopping carts, checkout, security and website operation.

Analytics cookies

Used to understand how visitors interact with the website and identify opportunities to improve its performance.

Marketing technologies

Where enabled and permitted, these may help us understand the effectiveness of our marketing and show relevant content or advertising.

Our ecommerce and analytics services may include Shopify Analytics and Google Analytics.

Where consent is legally required, we will request it before using the relevant non-essential cookies or tracking technologies.

You can manage available cookie preferences through the website's privacy controls or your browser settings.

You can also visit our Your Privacy Choices page for applicable data-sharing choices:

https://artnrshinga.com/pages/data-sharing-opt-out

8. Sharing Your Information

We may share relevant personal information with trusted service providers where necessary to operate our business.

These may include:

• Shopify and payment-processing providers.
• Courier and delivery companies.
• Website hosting, maintenance and security providers.
• Analytics and marketing service providers.
• Customer communication and business management platforms.
• Professional advisers, including accountants and legal advisers.

We share only the information reasonably necessary for the relevant purpose.

We do not sell customer contact lists to third parties.

We may also disclose information where legally required, to protect our rights or in connection with a lawful business transfer.

9. International Data Transfers

Some of the technology and service providers supporting our business may process personal information outside the United Kingdom.

Where international transfers require legal safeguards, we seek to ensure that appropriate protections are in place, such as applicable adequacy regulations or recognised contractual safeguards.

You may contact us for further information about relevant international data-transfer arrangements.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The appropriate retention period depends on the type of information and the reason it was collected.

For example:

Purchase and accounting records

Retained for the period required under applicable accounting and tax legislation.

Customer correspondence

Retained where reasonably necessary to provide customer service, maintain purchase records or resolve enquiries.

Commission information

Retained where needed to manage an agreed commission, provide ongoing customer service or maintain appropriate business records.

Marketing information

Retained while you remain subscribed or while another lawful basis permits its use.

If you unsubscribe, we may retain limited information to ensure that your preference is respected.

Where information is no longer required, we will delete it, anonymise it or otherwise handle it in accordance with applicable law.

11. Protecting Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or loss.

Our website operates through established e-commerce technology, including Shopify's security and payment-processing infrastructure.

However, no system for transmitting or storing information online can be guaranteed to be completely secure.

12. Your Privacy Rights

Under UK data-protection legislation, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your personal information in appropriate circumstances.
• Request restrictions on how your information is used.
• Object to certain processing activities.
• Request the transfer of eligible information to another provider.
• Withdraw consent where processing is based on consent.

You have the right to object at any time to the use of your personal information for direct marketing.

These rights are subject to applicable legal conditions and exceptions.

If you wish to exercise any of these rights, please contact us using the details below.

We may ask for reasonable information to confirm your identity before responding.

13. Information About Children

Our website is intended for people interested in contemporary art and related services.

We do not knowingly collect personal information from children for marketing purposes.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

14. Links to Other Websites

Our website may contain links to external websites, including art platforms, social media services and other third-party resources.

These websites operate independently and may have their own privacy policies.

We recommend reviewing their policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technology or legal requirements.

The latest version will be published on this page, together with its last-updated date.

Where required by law, we will provide additional notice of significant changes.

16. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Art Nrshinga Ltd

Studio 8, SPACE Studios
722 Great Cambridge Road
Enfield, EN1 3WX
United Kingdom

Email: info@artnrshinga.com
Telephone: +44 (0)7970 531675
Website: https://artnrshinga.com

Studio visits are available by prior appointment.

If you have concerns about how we handle your personal information, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk